Shipping Guide
Everything you need to know about freight shipping on DropBid with Posti, PostNord, and FedEx
For Sellers & For Buyers
DropBid supports three freight carriers: Posti, PostNord, and FedEx. When a buyer selects freight shipping at checkout, the carrier is chosen during the price comparison. Below are instructions for both sellers and buyers.
For Sellers
Posti
Posti offers domestic parcel locker and home parcel delivery in Finland. The seller creates the shipment label and tracking number directly in My Listings.
- 1Once a buyer pays, go to My Listings and click Create Posti Shipment. The system generates a Posti shipping label and tracking number automatically.
- 2Download the PDF label, print it, and attach it securely to the package.
- 3Book a courier pickup through Posti, or drop the labeled package at your nearest Posti service point.
- 4Tracking is automatic — the buyer receives status updates by email, and your payout is released once Posti confirms delivery.
PostNord
PostNord offers domestic and Nordic parcel delivery, with home parcel and parcel locker options. The seller creates the shipment label and tracking number in My Listings.
- 1Once a buyer pays, go to My Listings and click Create PostNord Shipment. The system generates a PostNord shipping label and tracking number automatically.
- 2Download the PDF label, print it, and attach it securely to the package.
- 3Book a courier pickup through PostNord, or drop the labeled package at your nearest PostNord service point.
- 4Tracking is automatic — the buyer receives status updates by email, and your payout is released once PostNord confirms delivery.
FedEx
FedEx Express handles international and express freight. The seller creates the shipment label and tracking number in My Listings.
- 1Once a buyer pays, go to My Listings and click Create FedEx Shipment. The system generates a FedEx shipping label and tracking number automatically.
- 2Download the PDF label, print it, and attach it securely to the package.
- 3Book a courier pickup through FedEx, or drop the labeled package at your nearest FedEx service point.
- 4Tracking is automatic — the buyer receives status updates by email, and your payout is released once FedEx confirms delivery.
For Buyers
1. Win an auction & pay
Once you win an auction, proceed to checkout and pay. The freight shipping cost is included in the total.
2. Compare carriers & choose
Before buying, use the freight cost checker on the listing to compare shipping prices from Posti, PostNord, and FedEx. Pick the cheapest or fastest option for your destination.
3. Enter your delivery address
Provide your full street address, postal code, city, and country at checkout. This is where the carrier will deliver your item.
4. Track your order
You will receive email updates as the shipment moves. You can also track manually using the tracking number on the carrier's tracking page (see links above for each carrier).
5. Collect from a service point
If you prefer to collect your package rather than receive home delivery, share the nearest service point with the seller. Use the service point links above for each carrier.
6. Disputes
If there is a problem with the delivery, contact support within 48 hours of the delivery confirmation.
Buyer Protection
How your payment is protected and what you can do if something goes wrong
What is Stripe and why is it safe?
Stripe is one of the world's largest and most strictly regulated payment providers. It is not a bank, but a licensed payment intermediary that processes card and mobile payments securely.
Stripe is used by hundreds of millions of online stores worldwide — well-known companies like Amazon, Shopify, and Uber rely on it daily. Stripe is PCI DSS certified, meaning your card details are processed to the highest security standards in the industry.
All payments on DropBid go through Stripe. The platform never handles your money directly, and the seller never sees your card number, expiry date, or security code. You enter your payment details directly into Stripe's secure checkout.
By law, Stripe verifies every seller's identity (AML/KYC regulations) before they can receive payments. This protects everyone from fraud and is a one-time process during seller onboarding.
How the payment progresses
1. You pay for your purchase
Click Buy Now and choose your shipping method. Your payment is processed in Stripe's secure checkout — you can pay by card, Google Pay, Apple Pay, or MobilePay.
2. Payment is reserved
Once payment is confirmed, Stripe reserves the amount from the buyer. The seller does not receive the funds yet.
3. Delivery
The seller ships the item using the shipping method you chose. You receive tracking updates by email.
4. Delivery confirmation and payout release
For freight shipping, the carrier confirms delivery and the payment is released to the seller automatically. For other-method purchases, the seller confirms delivery, which starts a 48-hour dispute window — if you do not file a dispute, the payment is released to the seller after this period.
What to do if there is a problem
If there is an issue with the delivery or the product, follow these steps:
Contact the seller
Click Message Seller on the listing and explain the issue. Many situations are resolved directly with the seller.
File a dispute in time
For other-method purchases, you have 48 hours from the seller's delivery confirmation to dispute the purchase. For freight shipments, contact support as soon as you notice a problem.
Contact support
If you cannot reach an agreement with the seller or the situation requires platform intervention, contact support via the Support button at the bottom of the page or by email.
For purchases from business sellers, you have a 14-day return right and a 2-hour cancellation right under EU consumer protection law. These do not apply to private individual-to-individual sales.
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